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Infusion Intake Coordinator

Reverence Home Health & Hospice
has a Full Time opening for a
Infusion Intake Coordinator in the Clinton Township area
POSTION SUMMARY:
Coordinates patient care between various departments of the agency to ensure Starts of Care or Resumptions of Care are staffed in a timely manner
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Receives incoming patient referrals via phone and fax.
Coordinates patient care between the scheduling department, authorization department, and field staff.
Assists with scheduling as needed by staffing patient cases with the correct discipline.
Responds promptly and courteously to all patient inquiries or problems.
Coordinates with IV Pharmacy if necessary.
Assigns therapy staff by appropriate location.
Coordinates with Account Executives process received intake patient information.
Runs delay/refusal report and follows these patients through process of either beginning care or cancelling referral as assigned.
Keeps Pending board updated by going through pending patients and providing updates in medical record system.
Notifies Face to Face Coordinator when intake information is received for Medicare or Medicaid patients to assist the Face to Face process.
Adhere to all company policies and procedures.
Adherence to and compliance with information systems security is everyone's responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
NON-ESSENTIAL FUNCTIONS:
Perform other duties as assigned.
MINIMUM QUALIFICATIONS:
Education/Licensing/Certification:
Licensed Registered Nurse (RN) and a graduate of an approved school professional nursing (Required)
Experience:
One year of experience in a healthcare office setting
Knowledge and Skills:
Excellent computer skills
Excellent interpersonal skills
Excellent organizational skills



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